We are committed to having happy customers who have products that they love!
If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 7 days for a exchange or store credit – no questions asked. Sorry we cannot refund freight or shipping charges on delivery and return of goods. Please note that clearance sale items and items purchased on layaway are not returnable.
Goods Damaged in Transit
If your purchase is damaged in transit please notify us as soon as possible, so we can place a damage report with Fed Ex and have them pick up the damaged product freight free from you. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.
How to Make a Return
All we ask is that provide the information requested below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt. Please notify us of any returns by calling us at the number shown in our “Contact Us” section. Return Goods to: Arts&Souls; 35 Thistle Brook Court; Greenville, SC 29615 USA. Please provide us with the following information. Personal Details * Name * Company * Street Address * City * State * Zip Code * Country * Email Address * Contact Phone * Preferred Contact Time * Product Details * Returned Item * Order Date * Reason for return * What would you like us to do? a.Replace with another of the same product b.Give me store credit to be used in the future. This information must accompany all returns.
Arts&Souls Phone – 864.286.8586 Email – firstname.lastname@example.org